Essay about Operations Management in Health Care - 792 Words

Operations Management in Health Care Operations management is the organizing and controlling of the fundamental business activity of providing goods and services to customers (Encarta, 2005). In the healthcare industry, operations management generally focuses on providing a service of healthcare to patients. An organization has three basic functional areas, and theses are: finance, marketing, and operations (Operations Management, 2004, p.4). Since operations is one of the three basic functions of an organization it holds a strong significance in the healthcare industry. The contents of this paper will explain what operations management means to the writer, and why is operations management important to a healthcare organization.†¦show more content†¦Importance in the Healthcare Industry In the healthcare industry, services provided by the healthcare staff are converted mainly by the inputs such as: Doctors, nurses, hospitals, medical supplies, equipment and laboratories. The processing involved in the healthca re industry includes: examination, surgery, monitoring, medication, and therapy. The output of the mentioned process would of course be healthy patients (Operations Management, 2004, p.6). Healthcare workers have a higher degree of customer contacts, for the customers are our patients that we provide comprehensive care to. Services, such as providing healthcare have a variable amount of inputs for a specific case. For instance, a critical care patient may need several nurses that need to attend to all of the needs for that patients, whereas, a telemetry patient may only need one nurse to provide care for. The measurement of productivity in healthcare services is also more difficult than the manufacturing of goods. In healthcare, it is rather difficult to measure the productivity of healthcare providers because healthcare is not quantitative. Less inventory is needed on hand in providing services (Operations Management, 2004, p.6 7). The scope of operations management in healthcare requires several different activities performed. Forecasting in healthcare may include ordering sufficient amounts of flu vaccines half a year ahead of timeShow MoreRelatedOperation Management Definition Paper921 Words   |  4 PagesOperation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition, the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast, reliable health care is always an emotive issue, but it has been brought to the fore again via theRead MoreLeadership Styles Paper1158 Words   |  5 Pages Two leadership models—â€Å"operations† and â€Å"dyad.† The operations model is the traditional and most effective model of leadership. 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